Shipping policy

Last updated: November 12, 2026

This Shipping Policy applies to Contigo orders delivered within the United States.

Shipping cost

Standard Shipping is free.

Processing and transit

Orders are normally processed within 1–2 business days. After shipment, Standard Shipping normally takes 4–6 business days in transit. Weekends and U.S. federal holidays are not business days. These timeframes are estimates and are not a guaranteed delivery date.

Tracking

When an order ships, tracking information is sent to the email address used for the order. Tracking updates are controlled by the carrier and may take time to appear.

Address changes

If an address is incorrect, contact us as soon as possible. We will try to update the order before shipment. Once the order has shipped, an address change cannot be guaranteed.

Delays, loss, damage, and delivery errors

Carrier delays can occur because of weather, service disruptions, or other conditions outside our control. If tracking is delayed, a package appears lost, an item arrives damaged, or delivery information is incorrect, contact us with the order number and relevant details. For damage or an incorrect delivery, include photos when available. We will review the situation and work with the carrier or arrange an appropriate resolution.

Contact

Contigo
Email: Support@contigolifes.com
Phone: (463) 709-0428
Address: 1103 Elm St, Manchester, NH 03101, United States